Luggage Base - Nipomo, California

Luggage Base, ubicada en la dirección 670 S Frontage Rd, Nipomo, CA 93444, es una pequeña empresa dirigida por una mujer emprendedora que se especializa en la venta de equipaje, bolsos y marroquinería.

Si estás buscando una tienda de equipaje confiable y cercana, Luggage Base es una excelente opción. Ofrece una variedad de productos de alta calidad, desde maletas y mochilas hasta bolsos de mano y accesorios de cuero. Además, la empresa se enorgullece de su atención personalizada y servicio al cliente excepcional.

Una de las características más destacadas de Luggage Base es su política de retiros en la puerta y entrega a domicilio. Esto significa que puedes comprar en línea y recoger tus productos en la tienda, o hacer que te los entreguen directamente en tu hogar. También ofrecen la opción de retiro en tienda y compras en tienda, así como entrega el mismo día para aquellos que necesitan sus productos de inmediato.

La accesibilidad es una prioridad en Luggage Base, con una entrada accesible para personas en silla de ruedas y estacionamiento accesible. Además, aceptan una variedad de métodos de pago, incluyendo cheques, pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito y tarjetas de crédito.

En cuanto a las opiniones, Luggage Base tiene una calificación media de 3.4/5 según Google My Business, con un total de 14 valoraciones. Los clientes han elogiado la calidad de los productos y el servicio al cliente excepcional.

Opiniones de Luggage Base

Bobbie McGray

5/5

This business is great. Very good customer service and so polite. They helped me with a repair issue on my suitcase but know they do Not do repairs any more. Have trusted this business since they opened and not disappointed in my service received today. Thank you so much!

Robert Weber

1/5

After ringing the bell twice, eventually some kid came out. Quoted a price, and told me that the person who does the register will be 5 minutes. Already annoying. 10 minutes later, I called to try and get someones attention. Same kid picked up the phone. I told him i wanted to purchase my item. He said ok , and hung up. Nobody came for another 3 minutes, and I left.
What a waste of time.

D.D. Oberhelman

1/5

Posted store hours are 10-5 M-F. Not very convenient. Very frustrating my husband and I took off work early in SLO just to go, and they were already closed at 10 til 5. Lights off, doors locked. I guess they really don’t won’t to sell to the public.

Ruben Salcedo

5/5

Friendly and efficient with amazing inventory.
A brick and mortar store experience with prices you can’t beat online. Nice to get my hands on my new carry-on before buying.
Thank you Joe!

Kerrin Santalesa

1/5

I would give this company no stars of I could. They have the worst customer service that I have ever had to deal with. They are rude and condescending when citing their policies that are out of date and irrelevant to GOOD customer service. We had to return a suitcase to them that broke on the first use that was purchased from our Amazon registry - they returned the value to the guest who purchased it. What a headache! now 4 months after the wedding our poor wedding guest is trying to sort out purchasing us a new suitcase. They won't respond to my emails about this after sending two separate ones. I would never ever order from Luggage Base again and would highly recommend that you don't either.

Lulu Jiang

5/5

last night I saw a note in my mailbox from Post office, so today 02/05/2020 I pick it up. I checked tracking#, it is same as the first package number they said left in the mailbox 01/30/2020 5:26 pm, they lied because it is too big to fit the mailboxand and this is priority mail 2-day shipping.  The second thing I want to thank you for your excellent service for sned me another package in time, So my daughter received a gift before leaving,  I am so glad for you belive and help customer, and I will return the second package to you

Melanie Regan

1/5

I ordered a carry-on piece of luggage, was told it would be to my house by Saturday, when I was leaving for a trip on Tuesday. This was THE reason that I ordered this bag from this supplier. I called Monday to ask where my bag was, and was informed by a CS rep that it was "sent to the wrong address" and they were waiting for the bag that they sent to the wrong address to be returned before they would send me another bag...? I am now without a piece of luggage for my trip TOMORROW (we live 45 minutes outside of the nearest town...and 2 hours from a town that would sell appropriate luggage), and the best they could do was say that they will refund my bag. The fact that I had to call them to ask where the bag was, was not an issue to the gal on the phone--she said they found out about the error and were working on it, and that is why they didn't call me.

Stephen P

3/5

Nice shop. Easy access to everything that's available online. The young lady that helped me was very knowledgeable. And helpful. Worth the trip.