Saks Fifth Avenue - Greenwich, Connecticut

Margarita Sánchez

Buen lugar muy comodo

Juan Legua

La atención muy buena

Pedro Viteri

Excelente atención

s

I love going into these places in my runaround clothes. Because you instantly find out the quality of the staff. I have enough money to shop almost anywhere I choose but to see blatant rudeness is a surprise.

A kind sales person was helping us from another floor because we were trying to find my wife’s size.

The floor manager said she didn’t have anybody working by the name of the person that was helping us and acted as though my wife was lying and didn’t belong because of being a size 16-18.

I am ashamed to have excitedly brought my wife, whom I love, to this store. No apology even after the person came up to the floor manager and in front of my wife stated her name.

I would fire this person on the spot incredibly rude and arrogant didn’t even offer an apology. And I hope somebody at this store reads this.

You need to carry at least one or two items that will fit everyone that works in your store. The sales person even had the audacity to say well we are a community where we only have people who wear size twos and size fours. She said the lose a lot of customers and wished they offered a few slightly larger sizes.

This type of attitude stinks and a store with your reputation should hire people with tact, especially when the sales people have more tact than a floor manager who shows no tact or grace.

Someone needs to reconsider their hiring process. Go down the street to Richards. The staff were polite and tactful. The staff was also grace filled, which is amazing.

I will not refer anyone to the store. I’ve tried to go to your store in Dallas and got the exact same response. I once shopped in the store and had a fantastic time. no more.

Y Fujita

This is the worst store I have ever shopped. I visited this store for return. I think others referred to the same elder lady(CaXXXE) who refused to accept the return because she kept saying the item was on final sales. It is not…I bought it through online. I talked to Saks customer service who accepted my return. Her attitude was really bad. I don’t understand so many people complained about their negative attitude or bad behavior but no improvement. Store manager should respect those comments. The worst experience I have ever had….

Lauren Messina

High end store on Greenwich Ave. Personally I go for the perfumes.
You have to pay to park on the street and 2 quarters only gets you 20 minutes, thought I should mention that!

E. Garcia

The treatment in that store left a lot to be said, although I am of Latin origin, I have the store card and I have been client to Saks Fifth Avenue several locations and everything ok, but at this Greenwich location I have been treated so strangely with a lot of discrimination, went there yesterday November 8-2024 at 2:pm, ask obout dresses for wedding ocation, the lady show me 3 dresses with a forced look of discontent, and them desapear with not explanation.

Fourteen Fortythree

There’s a reason why you shop at Saks and it all comes down to customer service. I’ve always found everyone to be friendly at all their stores in Greenwich, whether it’s the shoe store, The Vault, or the Men’s Store. But it’s people like Danae who go the extra mile and above and beyond the call of duty to make your experience unforgettable. It’s employees like her who keep me coming out to the brick and mortars and not staying at home doomscrolling sales items that I’ll likely have to return. In addition to the service, the locations are spacious, well-stocked and spotless.