Fireworks Hearth & Home - Haddam, Connecticut

Thomas Kelo

No BS sales, upfront on price. Delivery date was spot on. Install was timely, neat and clean. Good family run business. I really appreciated all aspects of the purchase. The stove looks awesome as well. We have had it about three weeks. It’s is heating our 2800sqft house to 70 degrees easily.

Lopi nexgen-Frye large insert

Lou Blue

These guys were referred to me by a manufacturer of a stove that I own. After a very bad experience with the installing contractor, and non performance by an another stove company, I was wary. I spoke directly to Larry and he assured me they were different and did work in other people's homes as they would treat their own. The "other" companies did not. Larry was direct and called me back and answered my questions. So, the guys came today, drop clothes and vacuum in hand. Friendly, guys took time, and seemed interested in the "back story" of my stove. They did more than I expected, it is fixed and now cleaned. They tweaked a few features that were never connected. I didn't ask for it, they just said it should be a certain way and they did it. I was so upset with the past experiences servicing this unit, not any more. They did a great job. There are other fireplace and stove service and sales places. Larry, Anthony and his team bring it together and get the job done.

Doug Marcarelli

Great experience with Larry and his team. They were professional, timely, and clean. Installation was great, they showed up within the time-frame given, and did a great job. We couldn’t be happier with the first encounter to execution of the project. We shopped around and this family owned company cared far more than anyone else. I would highly recommend!

Nelson Hwang

Bought a wood insert from Larry at Fireworks, the experience was a good one where he told us everything we needed to know about them. We had ordered one with an arched door but ended up with a regular door, reached out to Alex and she took care of the mishap and got us the one we ordered. Alex scheduled the installation, excellent service from her. The install guys were professional and knowledgeable, can't speak about the service because the unit is new but so far so good.

Overall a good experience, would recommend.

Irene Montalti

Outstanding customer service for over 15 years. Love our fireplace insert! Fireworks was great to work with from start to finish; very knowledgeable and professional. Highly recommend!

Sean Donoghue

Had a Large Flush Hybrid Wood Stove installed in 2015, was installed when scheduled and as expected. Had a rattle in the stove when the fan was on after install, and they came out and identified the fan as the source and replaced it under warranty with no issues. I have been satisfied with the level of service and would recommend to someone looking for a stove in the service area.

Shawn Rockwell

I purchased a wood insert from Fireworks Hearth & Home and have been completely satisfied with my purchase. The owner showed me all my options and went over complete install at time of visit. Did my research and shopped around before returning to Fireworks for my purchase due to Customer service was excellent and best prices. Install was quick and professional.

Andrea Ruimerman

We went to this store for some help with a new heating source. They recommended a propane stove and we could not be more pleased with the outcome. They were amazing to deal with. Cost was exactly what was quoted. The job was done & completed exactly on the date promised. Any question or issue is handled immediately. I would recommend this company for excellent, reliable service. My next purchase will be a gas fireplace and I will be going right back to Fireworks Hearth & Home.