Scranton Chevrolet of Norwich - Norwich, Connecticut

Dylan L.

Staff were very helpful and professional. Being a first time purchaser of a vehicle I was nervous about everything. However Zoe and Kamila were very helpful and polite. They both took the time and effort to show me everything step by step and answered any questions I had. When looking at different financial number they were able to quickly relay information and keep me up to date. They also stayed later that day just to finalize the car before the snow storm. Overall everyone there is very pleasant and friendly. Would purchase from location again.

Mike W.

Very professional, courteous and patient. Got into a jam with my vehicle & needed an upgrade. Sales & manager showed me several choices. I feel that they were straight forward and I never felt pressured to buy a specific vehicle. Finance specialist was amazingly helpful. 1st vehicle purchased there but was familiar with there service department which was always helpful. Would buy another vehicle from them.

Chris P.

My car buying experience was excellent from start to finish. I worked with Matt Bouchard and he was helpful and thorough without being pushy. It took me a long time to purchase the car because I was waiting on the sale of our condominium, which took way longer than expected. Matt understood and kept in touch with me without over-communicating. We worked together on negotiating the ins and outs of the state and federal rebates for electric vehicles. I purchased a Chevy Bolt EUV and was able to get a substantial discount due to Matt's diligence in making sure all the criteria were met for the rebates. Matt was able to locate a vehicle for me that met my extensive list of requirements, and in the end, I drove home the perfect car.

Lauren R.

Dominick and Kevin at this dealership provided exceptional customer service, showing genuine empathy and going above and beyond to rectify a situation that was not their fault. Their advocacy and effective communication helped me find the perfect vehicle after months of frustration with GMC.

Additionally, the team, including Matt and Kamilla, ensured a smooth and respectful buying experience. Kamilla made the finance process a breeze, Matt's assistance and streamlined process in finding the right vehicle was greatly appreciated. Along with his honesty and empathy created an environment that will make me for sure continue to return to Scranton for our future buying needs.

I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the amazing team at this dealership. I highly recommend them for their outstanding service and dedication to customer satisfaction.

Lana B.

Casey was our sales person and absolutely wonderful. He made the car buying experience for my husband and I very seamless and helped us with getting a car that we absolutely love. The car was perfect, priced well, and the dealership as a whole is very honest. We had a small problem with the car and brought it back and it was serviced quickly and effectively. If my husband and I need another car, we are sure to go to this dealership. Thank you Casey (and Kamila who helped with the financing aspect)!

Jim

While I couldn't get them down to the price I wanted they did very well. MATT and Matt answered all my question. The young lady that took care of all of the paperwork was thorough and very pleasant. Matt did a great job going over the new vehicle features. Wow what a difference from my last vehicle purchase 20 years ago, a 2004 suv.
I would not hesitate to use Scranton Chevrolet again.

Cineve G.

Worked with salesperson Zoe for a purchase of a car after my accident in December. While I had to go in a different direction, and did not purchase here- I was guided with support and good advice to make a decision that would best fit my needs. We discussed the best options for my car situation. As a woman, this gave me more peace with the process. Highly recommend Zoe as a salesperson.

Bobby K.

Ray was super patient with me while I asked all of my questions and took my time to decide on purchasing my truck. They were amazing to work with and everyone was really helpful and answers all of my questions prior to my purchase. I will definitely return to Scranton in the future