Amazing Grapes Wines & Spirits - Waterford, Connecticut

Cristina A.

Went to the Waterford location for the FIRST time ever. I tried one of the doors and didn’t work. Tried it again. Then heard them shouting from inside WRONG DOOR. I go to the other door enter and pick up a Door Dash order. Guy was EXTREMELY RUDE. White dude with mustache. As I’m leaving he tells me to learn how to open a door. I proceeded to go back & explained how it was my first time there ever; I apologized for the inconvenience and told him I WILL NEVER PURCHASE ANYTHING FROM THIS LIQUOR STORE. If you want to get verbally abused then this is your package store, but in my humble opinion, I would highly discourage anyone from giving money to such a disgusting human being. If I could give a zero star rating, I would’ve picked that one instead 😤 PS- put a sign on the exit door so ppl won’t try to enter, as I am quite sure I’m probably not the first person to have mistakenly tried opening the incorrect door

UPDATE- I happened to drive past the establishment and see that they took my advice- they put up an exit only sign on the outside clearly indicating it’s clearly the exit. Glad you did that. However, sadly due to that repulsive employee’s disrespectful & obnoxious behavior towards me I first encountered him, I STILL will NEVER PURCHASE ANYTHING FROM THEM. If you are a woman who wants to be verbally assaulted by a man, go to this place. I however know my self worth and I’ll be damned if I have some random “man” disrespect me in the manner that he did. I’m sure the male patrons won’t have any issues, but ladies, if youvdo go in there be prepared.

Brian I.

Visited from out of town on 18/MAY. Nice selection of spirits - looks to be mostly at MSRP. Ended up with a bottle of Blue Note Juke Joint. Also nice to see June Shine on the shelf - that's not easy to find on the East Coast. Also, had Downeast. Less of a surprise, but good to see it stocked here.

Seth H.

Amazing Grapes is a splendid package store. They have a wide ranging selection of wine, craft beer & spirits.

The staff members are helpful & friendly. It's not too crowded most days, so you can take your time browsing the shelves in search of whatever it is you're looking for. Or ask an associate for a recommendation. The prices on their spirits are some of the lowest I've seen locally, & there are specials scattered about the store--which makes for an enjoyable shopping experience. Especially for wine enthusiasts like myself who know what they're looking for, but will gladly consider an attendant's recommendation on a nice bottle.

Bettie C.

Liz and Lisa could not have been more professional, personable and helpful. We needed a good champagne as a gift and Liz made an excellent recommendation! She went a step further and gift wrapped our choice and both chatted as we made our purchases. We will most definitely make this our home store!!

brian G.

Something told me to stop in and check this place out. It did not disappoint! They have an awesome selection of bourbon super friendly and knowledgeable staff. Highly recommend stopping in!

Karen H.

The establishment is an improvement over the previous owners. The store is decently stocked,but, professionalism and being courteous goes a long way with customers...they just don't have these qualities. Have been there a few times and probably won't be back.

RT R.

Just wanted to say LIZ and the other young lady that work there....ARE AMAZING!!! AND COMPLETE ANGELS. There was a money mistake...and they fixed it INSTANTLY. Amazing Grapes is the BEST package store. And SUPER FRIENDLY. GO THERE 😎😎❤

Casey M.

I was about to check out and the woman behind the counter try's to do a weird sobriety test on me and my friend and refuse to serve us I've never been to a package store before where I had to walk a straight line and count backwards then be accused of being under the influence I am high functioning autistic and I honestly feel criticized I advise people to stay away from the liquor store bad customer service bad customer practices bad vibes