Marble Slab Creamery - Mountain Brook, Alabama

Ella Simpson

0 STARS. Like others have stated they close early. We stopped in at 7:20pm and Google and their window said they closed at 8pm. They wouldn’t serve us. Don’t know how this place stays in business and clearly the Owner doesn’t care because others have said the same thing. Workers said “talk to our manager.” Manager if you are reading… Change your hours to state that you close 40 minutes early!

NM CR

Not only do they not have the ready-made cakes that they advertise on their website available at this location, But they don't use fresh strawberries for a $45 cake. They are using frozen strawberries. I bought one. I am going to pick it up on Wednesday and I'm sure I am going to be sorely disappointed as the other person who made a review was with the frozen strawberries. The girl even had to look in the book to find the cake to make it. This is a cake that they are supposed to have on hand!! Edited to add: just picked up my ice cream cake with the icing sliding off the sides!! ?Are you flipping kidding me! Was my ICE CREAM CAKE sitting on the counter somewhere, thawing This is complete trash. Will update again once I get home and tell you if they picked the correct strawberry short cake from the book.

Jennifer Reames

I never leave google reviews but this location was not good, I go to the Auburn location all the time and this Bham one was horrible. “Two” scoops was barely even one. The strawberrys were obviously frozen and tasted like a freezer. And the icing on the cake, a “convenience fee” when we went to pay. Which makes no sense considering paying with cash is the least desirable way to pay these days judging by all the “cashless” businesses, and we paid with a debit card so I have no idea what “convenience” we were paying for. But from now on i’ll only go to the Auburn location ✌️

Layton Glisson

Wish I could give 0 starts. 4th time I’ve come here and they’re packing up ice cream over 30 minutes before closing. This is ridiculous.

I C

The ice cream is ALWAYS delicious. However, there was a woman she said her name was Cris (which I doubt bc she was rude to my kids the whole exchange) I have 2 w allergies. She was scooping the ice creams w the same scoop so there was chocolate in the rainbow ice cream. One has a chocolate allergy. My daughter asked her if she can change scoops. She shook her head and walked away so the boy took over. He finished hers plus the other 4 we had….she continued to shake her head so I asked what her problem was. She said what ice cream did she (my daughter) get? Those are weird flavors. And asked her is she paying w cash or card. She’s 14. She said we’re all together l. “Cris” kept shaking her head and said oh my gosh and rolled her eyes. I asked for her name she said those are weird ice creams. The ice cream is good. The 2 young men are polite. The lady absolutely ruined this trip.$34. And couldn’t even enjoy it.

Layton Glisson

Second time I’ve came here and they’re putting their ice cream up 30-45 minutes before closing.

Jamishia Hampton

Worst experience yet. I wanted to get a quart and at first they decided they don’t do those although it was right there on the menu. Then when they said they could they decided they can’t do mix-ins so they just dumped in ice cream and dumped toppings on top even though the menu clearly says mix ins and this wasn’t my first time getting it from there. Not sure if the management has gone downhill since they opened but I sadly won’t be back.

Donna Daniels