David Butler
1/5
How does this company get awards? They don’t return calls. You call for a repair of two jobs and when they come out they only do one and say they will be back, but never do. You call the main office and they say they can only call the customers house from one line because the others go to voicemail. Then use that line and don’t use the excuse. And by the way, I never get voicemails from you. Since I am a totally disabled veteran who has had multiple surgeries it is hard to do things. I had Affordable plumbing install a whole house filtration system for a small fortune. They were out for a year trying to get rid of the rotten egg smell they created. I called the HALO manufacturer and they said it should not be put on a well system, and I have a well. I called B & L to repair my garbage disposal that had come loose which they did. I also asked them to replace the two stage large water filters. I was told they kept filters on the truck. He took a water sample and said he would be back (Arnold said that from Terminator but he did come back). I have called them numerous times to see when they were coming. They told me once it would cost $400.00. I am still waiting. I was told I have hard water. I know that. The test was taken before any filtration. I need a company I can rely on. I guess B&L is not one. I will go with WIRENUT. Now I bet B&L will be able to call today! They are unreliable. I do not like to be lied to. Waste of time with them.
