Black Tie Formalwear - Orland Park, Illinois

Stan Georgakopoulos

What can I say! Customer service at it's finest ? The owner Ken opened up his store on his off day to get my kids and father fitted for a wedding. We came in from Kansas and needed the tuxedos for my nefews wedding the next day and Ken came to the rescue. Great place and super service!

Connor Silverstein

Not much to share other than disappointment. Getting a hold of anyone there had been a challenge from the start. Upon arriving, the gentleman was unprofessional most of the time. To add to the situation, while walking down the isle the shoe fell apart.

Upon returning the items, before apologizing, he tried to tell me how he cut us a deal by not charging us $10 for the shoes… therefore pulls out a $10 from his wallet and says next time you’re out have a drink on me. Unprofessional

Ziggy D

Staff was great helping us pick out tuxes! Spent so much time making such small changes but always doing it with a smile so we could see exactly what we wanted. They have a large selection of tuxes colored vests. Would highly recommend using Black Tie!!

Jeffrey Stone

I want to start off with suits are not bad, this is 100% a bad review due to covid safety protocols. Ken the Taylor greeted me at the door and just straight up wasn't wearing a mask, didn't pretend to keep one under his nose didn't have one around his wrist, wasn't even one nearby he could have reasonably taken it off and forgot about. He just straight up doesn't care about State and county mandates and the safety of the wedding parties he is serving. And of course if he was just working in the back by himself or with other employees that's understandable, but when he's in the front greeting people and talking to people before making alterations it is unacceptable not to do the bare minimum and just put the mask on.

TJ was the guy who was actually helping me try on the suits and make sure everything fit properly, he was super friendly and did everything he could to make sure that the suit fit properly and that I was wearing it correctly. 10/10 if his experience was the ONLY experience I had there, 5-star review easy!

Tl;Dr: this company does not care about the safety of your wedding , if you want to open up this avenue of exposure to all of your guests, the suits are nice and TJ is the man to talk to! If you care about keeping your wedding party and by extension your wedding guests safe, there's a men's Warehouse 5 minutes North on Lagrange

Stephen Smith

They were very helpful to me and my guys. I loved the fit and pricing. Highly recommend.

Nickolas Kozik

They were slammed with customers retrieving their formal Wear for various events for the weekend, when our party arrived to pick up out tuxes. Even with the influx of customers they were very attentive to our needs. There were a few issues with getting the correct shoes but the correction was flawless and prompt. Return of our rentals went even smoother and they were very understanding when I returned my pants that didn't seem to handle my sick moves on the dance floor. Great experience, very recommended.

kahdija Ruffin

I am pissed with this so called business. How do you measure a person one time before the big event. The tux was horrible because the measurements were not right!!! And they didn’t offer a refund how you ruined a special day!
Thanks

Patricia Ray

Had an awesome experience with this place. They provided 10 tuxedos for 7 groomsman, 2 dads and the groom of course for a destination wedding. The men came from different parts of the United States and 1 from Iran. Black Tie only had the measurements the gents sent in from wherever they had been fitted. Thanks so much especially to Ken Blank for all that you did, going the extra mile and proving a few spare pieces “in case”! Everything was perfect! 5 Stars!