Cardinal Wine & Spirits - Mt Prospect, Illinois

Jose J Sanchez

Bien

Alejandro García

Todo completo

Michael S

Cardinal Wine & Spirts in Mount Prospect is my go-to store for all of my liquor needs! The owner and his employees are extremely knowledgeable about the products they sell and they're friendly, helpful and are great people to do business with! They usually have what I'm looking for but if not they always find comparable products of the same or higher quality and substitute them! This store has great promotions and deals all the time! Their prices are very competitive and they match prices all the time! I'm in the store quite a lot but I also use them for their deliveries and they always take care of my needs either way. The delivery service is great when you don't feel like leaving your home but still want to get the liquor you need at a great price! I really love the massive inventory and the variety of products they have at this store! I always feel that I'm taken care of in a very professional manner. I rate this store a perfect 5 stars out of 5 stars! These guys really know how to take care of their customers!

Josh Gravedoni

Website advertises products they don't have, and they won't contact you if they don't have it either. We also visited the store and the shelves are in disarray. It's difficult to find anything you might be looking for. They have a lot of product, but should do a better job of inventorying it if they're going to sell on the website.

Update: As the owner decided to comment on my review, I felt it necessary to modify my review to note that he is not responding to the right customer. Just another example of how valuable a great database and inventory system would be for a company trying to sell online.

Kevin Kucbor

I feel like giving even one star is insanely generous. Walked in today to buy the cheapest bottle of sauvignon blanc I could find for cooking. Organization at this store is nonexistent. You walk in and you’re greeted by cases and cases of wine haphazardly strewn about with no clear organization. Finally found the domestic wine section in the back corner and found a bottle for $5.99.

I walk to the register and go around to the wrong side, because again it’s so messy in there that even the register is hard to find. I hear the cashier tapping the counter and stopping once I walked up instead of politely saying “oh come around to this side”. Insanely rude. She charged me $8.04, which seems way much even with cook county sales and liquor taxes leading me to believe their prices are all wrong and they just charge whatever they like. She didn’t give me a receipt, just shoved change into my hand, so I couldn’t check.

Do yourself a favor and go to Binny’s just down the road for better prices, a cleaner store and friendlier service. Judging by the owner’s responses to negative reviews, all of the staff working here could benefit from some serious customer service training. “We have employees that speak better English than you?” Great way to lose customers. Never again.

Pamela Pamela

I would like to give an AMAZING shout out to Cardinal Wine & Spirits!! We found them on UberEats & have been EXTREMELY happy with the service they provide! They go out of their way to provide the best service! If you need something special, they will make sure they order it for you. Their service time is extremely amazing! They have full variety of all imaginable goods that you need to have great days! I HIGHLY recommend their service! They are not just "a store" THEY TREAT YOU LIKE FAMILY!!! Ty so much for AMAZING SERVICE!!

Johnny M

Read how they respond to other reviews. Went here and did not like my experience. Buyer beware.

Monica Royer

Amazing customer service! They were patient and went above and beyond to ensure my large order got delivered in full. This was for an important corporate event and they didn’t let me down. Would recommend highly!