Central Hyundai Plainfield - Plainfield, Connecticut

JOE I.

We continue to be happy with Central Auto Hyundai. Mr Smith and Mr Mahoney and
co-workers are very knowledgeable and helpful as we recently had our sixth transaction with them last week.
Stop in for best service and support in Greater Area of S/E Connecticut and S/W Rhode Island

Lisa R.

No pressure to buy a vehicle. Devin went over and beyond to provide us with a top notch car buying experience. He was very accommodating from the beginning through to the closing. The Finance Manager also expedited the paperwork and thoroughly explained everything. Extremely happy with the purchase of my 2025 Hyundai
Calligraphy Night Edition. Love it!

Shane S.

I had a very good experience working with Bobby and John. I have had poor experiences at different dealerships in the past, but I would buy from Central Hyundai again. I came prepared with the exact vehicle I wanted, and how I wanted to purchase it. I was offered additional services and warranties, but it never felt deceptive or manipulative. Both Bobby and John took time to explain the benefits of everything, but respected me if I was not interested.

Bobby was very friendly, easy to talk to, and was thorough in answering all my questions about the vehicle I was purchasing. For how busy they were, I was also impressed that Bobby was there to greet my wife and I within moments of arriving, and got us started right away. He was very attentive to checking in with us throughout the whole process, and also showed us around the service area so we’d know where to go when it came time for maintenance and service on the vehicle.

When it came to the finances, I had done plenty of research and knew the discounts I would be getting, and how much I was expecting to pay. I actually got offered more money for my trade-in than I was expecting which was nice. On the higher end of the value range from KBB. John was great at answering the direct questions I had about how the monthly payments were constructed, and left me with no uncertainty around what my options were both today and even 5 years down the road. I appreciated that he took the time to go over all of the extras they have like cosmetic protection, GAP coverage and complete coverage warranties. I was ready to decline them all initially, but I was convinced on the benefit of picking up GAP coverage because John was genuine about its benefits and I did not feel pressured to get it out of fear.

I went to Central Hyundai expecting to simply endure a necessary transaction, and left pleasantly surprised by the service and respect shown to me. I would recommend them to friends and family looking to purchase, and I will return myself when the time comes for the next vehicle.

Dianne C.

I had to change my appointment last minute twice right before the holiday. They were very accommodating and took my car in and had it back to me at the promised time. They always give me the safety and mechanical recommendations but they never pressure me to get it done quickly unless it’s a safety issue. I’ve been very happy with the service over the years but it’s a noticeable step up in their game when I consider my last few transactions.

Ashley M.

Great experience. Very efficient and thorough with everything and made it the best possible for buying my first car. Thanks to Chris Shore for his excellent customer service as well!

Burt R.

Chris Shore salesman was excellent. Met us at the door. He was very helpful. Very polite, curious and very knowledgeable in the Hyundai we were looking at. The process went very smooth. Cannot wait to pick up our Hyundai Tuscon on Friday. Everyone was very friendly. They made you feel welcomed.

Pamela S.

We had the best experience at Central Hyundai CT! Brandon, or sales person took the time to give us details to compare between the Santa Fe SEL and the Tucson SEL, which was so helpful! In the end we went with the Santa Fe SEL which I love! Thank you!

Vanessa B.

honestly I liked this place at first when I first got my car from here I’ve had it for a little over a year and have always brought it to them because I have a warranty. now everything was fine people were nice however the time it takes for them to do anything is ridiculous it shouldn’t take over an hour and a half for an oil change I’ve had it done at many places 25 minutes max this is the only place that takes forever. the last 2 visits I’ve had were not the greatest and today made it even worse. I’ll tell them there is something wrong with my car but they argue with me about it saying “we didn’t hear anything or see anything” I’m the one driving the car so I know when there’s something wrong but to get looked at like I’m dumb cause you don’t wanna fix the problem under the warranty I really have to push their buttons for them to actually tell me what’s wrong with it. the last appointment I had they had my car for almost 8 hours and I did NOT receive ONE update I even texted and called and no one had any updates but I was told each time someone was going to call me back. If I didn’t contact them right when they were about to close I would’ve been left without a car. I was left without a car all day no updates and almost couldn’t go into work because of these people. when I went to pick up the car I was told they were going to order the part.. again no update… 2 weeks ago by and I have to contact them about the part tell me why it took them over an hour to figure it out not only that but I was put on hold so many times I had to call back because I would be on hold for 10-15 minutes at a time it wasn’t until I said I was very unsatisfied with how this whole thing started out and just like that they got an answer for me. I would also check your brakes yourself because they will tell you you urgently need them done but I had mine checked at a different place and they said mine were fine. I don’t know who is running the business but I’m starting to become very displeased with this place.