Deke's Bagels - Niantic, Connecticut

Dean W.

Deke's offers a good product; for example:
- The bagels taste great. I assume that they don't use preservatives because the bagels get stale/hard quickly. You should buy and eat them on the same day.
- They offer interesting types of bagels. They're usually sold out of the cool bagels unless you get there early in the morning.
- All of the cream cheese flavors that I've tried taste great.

Considering the price, Deke's could improve its customer experience; for example:
- I once pre-ordered 30 bagels for my office. Rather than organize them in a box or two so you could easily see and pick which bagel you wanted, the staff piled them in a big paper bag; you couldn't tell what was what. For a $70+ order, really?
- I once waited 10-15 minutes for a super simple order: three bagels (not toasted or pre-sliced) and a container of cream cheese. The place wasn't that busy.
- I once opened my cream cheese container (advertised as a 4oz container) to find that it was only ~75% full (see pic). I felt scammed...

69digritz

Stopped in for bagels as a friend wanted a dozen and we got breakfast bagels too .. coffee , and two smoothies .
Great service and the bagels looked amazing , but the coffee wasn’t great ( quite bitter ) and the mango smoothie is still frozen solid after two hours ! So could have been better , hence the 4 stars rather than a perfect 5 .

Gracie K.

I have had a wonderful experience each time going to this breakfast place. The bagles are unique and food and smoothies are made fresh per order. The green machine smoothie and the strawberry banana are a great choice to pair with a bagle. Website isn't always accurate with what is out of stock but u can call and order in advance. When it is chilly outside they will bring your order to your car.

John Z.

Great bagels, good coffee, fast service. What else did you want?

Im from California, we dont look to bagel houses for fine dining and service experience, so I have no idea what all the really weird reviews for this spot are all about. Step up, order your stuff and get the hell out of the way. Walked here two days in a row and its been great, back tomorrow.

Krista G.

Delicious bagels! We thought they were closed when we first pulled up because the building looked dark but then realized you order outside. The breakfast sandwiches and bagels we got were very good and there was a wide selection of bagel flavors to choose from.

Dimitri S.

Probably the Best bagel breakfast sandwich I’ve ever had just the price and the service bring it down for me a tad $19 for a bagel sandwich and coffee

Justin B.

It's no wonder there's always a long line stemming out this place. The bagels are baked fresh and the staff are so friendly. Plenty of diversity in regards to flavors offered, with every bagel toasted to perfection.

Alexis K.

Our family is all about supporting smaller businesses when on vacation. We were on the road and looking for something near the book barn since we didn't know the area. Stopped here to get breakfast and was disappointed in the service. The girl at the window should not be taking orders if they can not be patient with people. We had 5 people order and asking "do you want anything done to it?" Very rudly is not what you want to hear. Didn't say like "toasted or non toasted". Food was good. The girl at the pick up counter was sweet, didn't get her name.