Hall's Nursery & ACE Hardware - Jacksonville, Florida

Georgiana C.

This local Ace, has a great location. Inside is clean and stocked with most items you would need for your home and yard. Associates are always welcoming and ready to assist. i have always had a great experience shopping here. you don't always get this kind of customer service at other businesses. thank you for being professional. I would return and recommend to others.

Tommy B.

On January 4th, 2025, at 8:17 A.M. I called Hall Nursery, located at 5645 Blanding Blvd. I was transferred to hardware, and a person identified himself as buddy answered the phone. Buddy checked the store's stock for the two different tarp sizes I requested. Buddy advised that the first tarp size I requested was available, but Buddy had the wrong measurements for the second tarp. Buddy then stated that he was NOT going back there again to check for the second tarp. I asked to speak with a manager. Michelle answered the phone, and I advised her of buddy's rude comment, but Michelle never apologized for buddy's rude comment, and I did not visit the store.
Very Poor Customer Service
The owner's reply is poorly written. Customers are the reason you are still in business. An apology for buddy's unprofessional attitude is what a professional businessman does and ensures buddy is reprimanded for his unprofessional behavior. This is why companies like Home Depot and Lowes are putting small businesses out of business. I will spend my money with companies that treat customers with respect. I always have a nice day. Enough said.

Casey C. S.

As a carpenter I love hardware stores in general. Although Ace's aren't old-fashioned they are very well stocked. Way good service but not over bearing like places can be. Very clean but exit layout not bad but kind of funky. I'll include some knife pics I took. Very nice and new brand to me. I will be returning for the double cutter (scissors & knife combo) hopefully next week. Great store.

Gisela C.

Love to come here for all my gardening needs!! They always have the greatest plants selection, plus the staff is always friendly and welcoming and if you have any questions (about plants, soil, pest control) they always have an answer for you.

Linda A.

I recently visited my local Ace Hardware/Halls Nursery and was impressed with their competitive prices! They offer great value for the quality of products they sell. However, I felt that their selection of plants could be improved. As a plant enthusiast, I was hoping to find a wider variety of options, particularly popular houseplants like pothos, spider plants, and more.

While they do have a solid foundation of basic plants and gardening supplies, expanding their plant selection would make them a one-stop-shop for customers like me. Nevertheless, I appreciate their affordable prices and friendly staff. With a more diverse range of plants, I'd gladly give them a full 5 stars!

James S.

Customer service is top notch here. Reminds me of the hardware stores I use to go to when I was kid. Highly recommend.

Syi P.

The selection here is fairly good and the customer service is amazing. We never have a problem when we go here! The plant selection is massive! Also they have a section of local business products! I love going to this location!

Junior R.

Don't let the modest facade 'throw you off'. Through the front door is an impressive 2-acre lot of flowers, shrubbery, flowering trees; difficult to find the types Japanese cherry blossoms; & crape myrtles I couldn't find, other than at online nurseries at more than twice the cost.