Hoffman Audi of East Hartford Service Center - East Hartford, Connecticut

David Oellerich

Have had the pleasure of requiring several service and repair experiences over the past few months. From the service advisors Athena, Rob, and Dan, the technical staff, as well as the customer service reps DJ and Tony; everyone is pleasant, professional, and truly helpful throughout the process. I am delighted that each visit the vehicle is thoroughly inspected. This gives me the assurance that preventative measures are also taken. I thank the Hoffman team for their service.

Respectfully,
Dave.

I want to thank the technicians behind the scenes. I do wish the customers had the opportunity to both meet you and thank you for your hard work!

Ted Strickland

Very happy with my service experience with my RS5 on my last visit. Had a adaptive headlight issue and recall. All taken care of while i waited. Service manager oversight was special.
These guys always provide a good value and the techs are extremely knowledgeable. Just do it!

Christine Small

We have purchased 3 Audi’s over a few years and each time we felt like family. We only let their service department touch our car because we know she will be handled with care. The service team is very knowledgeable and helpful. Ps. If you wish they will have your car washed so that when you leave the car not only sounds great but looks great too. 🎄 THANK YOU ROCKY. ⭐️⭐️⭐️⭐️⭐️

Husnain Kermalli

Great experience from the call-in - was able to make me an appointment in a reasonable time period. The drop-off was without a hitch. Rocky is the man! Went through details that I was not even keeping a tab on to make sure my car was in great condition. Had recommendations that were positive and instructive. Everyone treated me with respect and courtesy, keeping me updated on next steps throughout the process. 5 star!

Christie Palmer

I recently had my car serviced at Audi, and the experience was absolutely amazing from start to finish. The staff was incredibly professional, friendly, and attentive to every detail. They took the time to explain the process and kept me updated throughout the service, which made me feel confident and valued as a customer.

The service was completed efficiently and exceeded my expectations. My car runs perfectly, and they even took care of some small details I hadn’t mentioned. The facility itself was clean, comfortable, and well-organized, making the wait a pleasant experience.

I’m truly impressed by the level of care and quality at Audi. I wouldn’t hesitate to recommend their service to anyone looking for top-notch care for their vehicle. Thank you for going above and beyond!

C Palmer

Dorota Szczygiel

I recently had my car serviced at Audi, and the experience was absolutely amazing from start to finish. The Anthena was incredibly professional, friendly, and attentive to every detail. She took the time to explain the process and kept me updated throughout the service, which made me feel confident and valued as a customer.

Michelle

Always happy with my service from Hoffman! Robert was especially helpful and professional in all interactions with me. I appreciate his willingness to explain all my options regarding recommended service on my Audi. The team was attentive, considerate and respectful of my time. Car is running great and service was excellent.

Kim Napolitano

Upon calling to schedule an appointment, they were able to get my car in next day. Athena was in constant contact with me throughout the repairs, kept me updated and was up front with all concerns, quotes and suggestions.
I couldn't be happier with the was my situation was handled and fully recommend them to anyone who needs service or repairs done.