Miami Swim With Dolphin Tours - Miami, Florida

Anaydelin B. M.

Tuvimos la experiencia de estar en Dolphin Encounter hace 2 semansd y fue algo maravilloso, mis niñas quedaron encantadas. El personal muy professional. Volveria hacerlo definitivamente.

Barbara G.

La mejor experiencia de mi vida. Recomiendo este lugar 100%100
Espero con ansias regresar el próximo año con mis niños.

Edward M.

Lugar bonito para compartir en familia

Maria I. S. S.

Bueno.pero le falta mantencion.

Danielle B.

I am giving this 4 stars because the trainer Erika was absolutely unbelievable as we’re all of the employees we encountered during the day. Also because I have had to remind myself this day was all about enjoying these beautiful creatures which I’m sure is not predictable moment to moment. I will also say the booking experience was extremely pleasant and they were SO helpful! I do however have some suggestions around managing expectations of visitors and timing.

Areas that could improve: We drove 2.5 hours for an 11:00 Dolphin Encounter with three kids 10, 7 and 5. Check in was listed at 10:45 and they asked us to come back for an 11:00 swim. We rushed in for 10:45 and then came back at 11:00 but no one else checked in u til after 11:00. We waited until about 11:20 before anyone let us in. Then we went through an explanation of everything but at times it was difficult to hear the nice person explaining everything. Erika walked around and introduced herself to all of us. We paid for 2 on the Odessey package and Erika made sure our family stayed together. The manager was having a meeting with the trainers so we were not called to go in the water until some time after 12. An hour plus was a long time to be waiting around for adults nevermind three littles ones. Once we were in the water Erika was amazing and the kids were so happy. The other thing I would never do again is pay for the odyssey. For 100 extra dollars 2 of us held the dolphins fin for a quick 3 second or so swim. It was amazing but not worth 100 dollars in my opinion. Erika made sure to make my niece and another woman celebrating her birthday feel EXTRA special!
Overall I thought the staff was amazing and the park which was extremely outdated was fine for younger kids, I’d just suggest that they manage expectations a little better around the waiting around or unpredictability of the scheduling. By the time we finished at 12:50 our plans for afternoon had to change quite a bit. Again, recognizing now it’s about the Dolphins I understand I shouldn’t have gone into the day rigid at all about times and schedules. Also just be prepared to spend 100-400 dollars on photos they take with so so quality.
I should note they seem to treat the dolphins great which is probably the most important thing! Thank you Erika and staff for a nice day!

Nikki S.

I surprised my boyfriend with swimming with the dolphin. I was very excited and was kinda let down. Didn't seem like the crew new what to do except one gal and she said she has been there about 2 years. Once she was there things went better. This is something we will never forget, a once in a lifetime experience. We did expect the swim part would be a little longer. Overall great time!!

Jessica

Absolutely amazing experience to have!! We went in off season so it was more quiet and fell in love with it. Worth every penny!!!

Mike D.

We went with the Royal swim and it was worth it. Our granddaughter was a bit reluctant at first but the two female handlers were encouraging and she decided to give it a try. She really had fun as did her brother and mom. We had fun just watching them.