Whistle Express Car Wash - Alachua, Florida

Jason F.

Amazing experience! I went here after not washing my car for about 16 months. It is black and looked horrendous covered in bugs since I drive 100 miles per day. I paid for the midgrade car wash at $20 and it came out with 50% of the bugs remaining.

A representative named Lou came by and asked how it looked. I stated it was alright but had a lot of stuff remaining on the front end. When I say all star customer service, I 100% mean the best car wash service I have ever had! Lou spent 30 minutes helping me hand wash all the bugs off of my car. Thanks again for your help and I will definitely be a returning customer!

michellesellsmiami

This is my home away from home. I'm a realtor and my car is my office. I come as many times as I want and I sit in my car and clean it listen to music. They have great facilities, including very strong vacuums on both sides of the car. Microfiber wipes and cleaning supplies. Makes cleaning the car fun. I signed up for the membership which is only $10 a month and you can come as many times as you want.

Lacy

If I could give zero stars I would!! BIG mistake taking my nice, damage free car through this car wash today in efforts to give a new place in my town business. I have no words for how upset I am with what this car wash did to my car. The whole right side of my car is scratched up bad as well as the back. The left side has some, but not as bad as the right. DO NOT DO NOT DO NOT go to this car wash unless you want your car to end up just like mine. Very disappointed!

Tishondra N.

If I could give 0 stars I would. First off I would like to say this car wash damages vehicles. I have fine scratches from going through the washer. Secondly, the vacuums are below average. Now that I have that out of the way I would like to address the big fish in this business. It's customer service. I have never in my life dealt with a company that states that phone services are temporarily disabled due to high volumes of phone calls. That is unacceptable when attempting to resolve overcharges on one's account. My father is constantly being charged two separate charges valuing 61 dollars for one car. When he physically speaks to someone on site they inform him every time corrections are being made and he will be refunded. Nope that is not happening and at this point it is considered fraud.

Janet B.

I have a monthly membership here and once a week I vacuum out my car. Everything seems to be falling apart around here no towels, spray bottles, broken, and empty grass but deep I guess good help is hard to find going through the wash. Only got one side of my vehicle today prewashed there was no one on the passenger side to wash, therefore, driver side only got pre-washed. This facility is less than a year old and appears to be going to hell in a handbasket.

Crystal R.

This is the one the best experiences that I’ve had at a car wash. The manager is so awesome. My phone was having trouble loading my digital credit card onto the screen so he gave me a free deluxe car wash!!! I have become a member and I come here regularly now.

Robert M.

I got a good convo from the check in guy who's been in the car washing business for over 20 years.
For 10 bucks a man scrubbed my car after some lathering soap before it even went thru the machine.
It came out nice and the free vacuum was strong and the offer rags for whipe down. Nice experience for my son I will be back.

Kenny

Purchased the better membership and ran my car through the car wash once upon exiting the car wash. I noticed an oily film on the bottom of my car. I wiped it all off as the manager witnessed. He came over and asked me for a review. I told him that I would wait I wasn’t satisfied with the car wash, he recommended that I run it through again. The second time of exiting the car wash. I noticed that the oily residue was all over the wheels and bottom of the car. The manager told me that the car wash was getting repaired as we speak. I told him I wasn’t satisfied and wanted an immediate refund. He agreed and two days later I noticed that my credit card was charged having a hard time contacting this company. Do you have the charge reversed. Buyer beware.
Note to manager. If you knew the car wash was leaving an oily sheen on the customers wheels. You should’ve been honest in the first place. You agreed to cancel the charge. Shame on you. Please fix this now.